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Privacy Policy

Effective Date: 04-09-2025

Mool Sustainability Research and Training Centre (“Mool,” “we,” “our,” or “us”) respects the privacy of all individuals and communities we engage with. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, programmes, research, trainings, fellowships, or other initiatives.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, postal address, or other details you provide when registering for events, fellowships, internships, donations, or subscribing to our newsletters.

  • Community & Research Information: With consent, we may collect stories, survey responses, or feedback during participatory research or training activities.

  • Technical Information: IP address, browser type, device information, and website usage data (via cookies or analytics tools) to improve our online services.

  • Financial Information: Donation details (through secure third-party payment gateways). We do not store credit/debit card information.

2. How We Use Information

We use your information to:

  • Communicate with you regarding our programmes, fellowships, and training opportunities.

  • Conduct participatory action research with respect, consent, and confidentiality.

  • Share updates, newsletters, and reports (you may opt-out anytime).

  • Process donations and issue receipts in compliance with Indian regulations (including 12AA and 80G).

  • Improve our website, services, and outreach.

3. Data Sharing and Disclosure

  • Community Trust: We do not sell or rent personal data.

  • Research Ethics: When sharing research outcomes, all personal identifiers are removed unless explicit permission is granted.

  • Service Providers: We may engage trusted third-party service providers (e.g., hosting, payment gateways, communication platforms) who are bound by confidentiality.

  • Legal Compliance: We may disclose information if required by law or regulatory authorities.

4. Data Retention

  • We retain personal information only as long as necessary for the purposes stated above.

  • Research and programme data are anonymised and archived for learning and reporting.

  • Donor and financial records are retained as per Indian tax law requirements.

5. Your Rights

You have the right to:

  • Access, correct, or update your personal information.

  • Withdraw consent at any time (without affecting prior lawful processing).

  • Request deletion of your information, subject to legal and reporting obligations.

  • Opt-out of newsletters or communications.

6. Security

We adopt appropriate physical, electronic, and organisational safeguards to protect your data against loss, misuse, or unauthorised access. However, no system is entirely secure; by engaging with us, you acknowledge this.

7. Children’s Privacy

We do not knowingly collect personal information from children under 18 without parental/guardian consent. If such data is inadvertently collected, we will delete it upon request.

8. Third-Party Links

Our website and materials may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new initiatives, regulations, or feedback. Updates will be posted on our website with a revised effective date.

10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us at:

Mool Sustainability Research and Training Centre
Office: Ganderbal, Kashmir, India
Email: moolsustainability@gmail.com